Concentrix Recruitment 2026 – Customer Service Representative Jobs | Apply Online
Concentrix is hiring for the post of Customer Service Representative. Eligible and interested candidates who have completed 12th Pass or Graduation in any discipline can apply online for this private job opportunity. Freshers and candidates with no prior work experience can also apply. The last date to submit the application is 10 September 2026.
Organization
Concentrix
Post Name
Customer Service Representative
Job Type
Private Job
Location
Bhubaneswar, Chennai, Kolkata, Hyderabad
Vacancies
Various
Salary
₹30,500/Month Approx.
Qualification
12th Pass / Graduate
Application Fee
No Fee
Featured Profile
₹399 (Optional)
Last Date
10 Sep 2026
📋 Vacancy Details
- Customer Service Representative – Various Posts
💰 Salary Details
The approximate salary for the Customer Service Representative post is ₹30,500 per month.
Salary figures are based on available data from sources such as Glassdoor, AmbitionBox and similar platforms. Actual salary may vary depending on company policies, location, candidate experience and other factors.
🎓 Educational Qualification
- 12th Pass from a recognized board; or
- Graduate Degree in any discipline.
Candidates are advised to check the official recruitment information for complete educational qualification requirements.
👤 Age Limit
- Minimum Age: 18 Years
- Maximum Age: No Upper Age Limit Mentioned
📍 Job Location
The job locations for selected candidates include Bhubaneswar, Chennai, Kolkata and Hyderabad. Candidates should be willing to work at the assigned location and according to the company's shift requirements.
⭐ Required Skills & Knowledge
- Strong customer service orientation.
- Strong computer navigation skills and PC knowledge.
- Ability to communicate effectively, both verbally and in writing.
- Dependable with strong attention to detail.
- Ability to handle multiple tasks efficiently.
- Strong probing and problem-solving skills.
- Ability to handle complex customer queries independently.
- Ability to work in rotational shifts as required.
📝 Roles & Responsibilities
- Ensure services delivered to customers meet the required performance standards.
- Understand and clarify customer requirements.
- Listen attentively to customer needs and concerns.
- Greet customers in a courteous, friendly and professional manner.
- Prepare complete and accurate work and update customer accounts as required.
- Participate in activities designed to improve customer satisfaction and business performance.
- Offer additional products or services where appropriate.
- Track, document and retrieve information using the call tracking database.
- Respond to customer inquiries using published materials and available resources.
- Escalate complex matters to senior staff whenever required.
✅ Selection Process
- Application Shortlisting
- Virtual Interview
- Telephonic / Field Interview
- Final Selection
Candidates shortlisted according to the required age and qualification may be contacted through their registered mobile number or email ID.
💼 Work Experience
No prior work experience is required for this post. Freshers and candidates with no previous work experience can also apply for this recruitment.
💳 Application Fee & Featured Profile
- Official Application Fee: No Fee
- DPA Jobs Featured Profile Service: ₹399 (Optional)
- Featured Profile is an optional DPA Jobs service designed to provide better profile visibility and priority assistance to applicants.
🚀 How to Apply
- Visit the official online application website.
- Register yourself using the required details.
- Complete the online application form carefully.
- Enter all required personal and educational information.
- Review all details before submitting the application.
- Submit the application before the last date.
- Keep a copy of the submitted application for future reference.
⚠ Important Note
All candidates must submit their applications on or before 10 September 2026. Applications submitted after the due date may not be accepted. There is no official application fee for this recruitment. Genuine recruiters never ask candidates for money to schedule interviews or offer a job. Candidates should remain cautious of fraudulent calls, messages and emails and should verify recruitment information before sharing personal or financial details.